In December 2018, Lock Assist Ltd made the decision to end our long membership with Checkatrade.com . We felt that it’s only right to share our reasoning in doing so with our clients – past and present. In February 2017, HomeServe brought 40% of Checkatrade and in November 2017 they acquired the remaining 60%. “What’s wrong with […]

Great all-round service! Customer Service – 5/5 Quality – 5/5 Value – 5/5 I’ve been to Lock Assist before to buy parts and have always found them helpful and a pleasure to deal with. On this occasion I had to call them out as our front door lock had jammed, and they responded very quickly and efficiently, getting us secure […]

‘I called Lock Assist in the evening, when I snapped my key off in the lock of our bifold doors.  Steve was really calm, which was helpful, and once we had established what needed to happen and that there was no real emergency, said he would come to assist the following morning. We ended up […]